All printed goods are shipped within the United States are via USPS Priority Mail and are mailed within 48 hours of your purchase on the next business day. Books should arrive in 3-4 business days.
If you placed an order in error, or simply change your mind about your order, you will not be able to stop the shipment of the books unless you request a refund nearly immediately after your purchase is confirmed. Since we ship the book very quickly to be sure that you get it quickly, there is very little time between your order and the shipment. To this end, please note that we cannot process a refund for an order that includes a book until the book is returned to us (see return policy below).
International orders ship via USPS First Class International Mail and must allow 10-21 business days for delivery. Rates are as outlined below. International shipments are subject to delay at customs – we cannot predict nor avoid these potential delays.
International shipping rates:
To Canada: $9
To Mexico: $12
To all other countries: $15
To all other countries: $15
REFUND INFORMATION & TIMING
We know you’re going to absolutely LOVE your Unapologetically Powerful printed book, but, if you somehow don’t (sad face), here’s what you need to do to make your return for a refund within 30 days of your purchase.
Please note that refunds are processed exclusively for 100% of the package you selected. So, if you purchased the Red & Gold package, your online access will be revoked and you must return aall books you received using the steps below. If you decide later that you’d like to maintain an online access to the site/program, you may re-purchase an digital-only membership separately.
1. Request a refund via the link in your ClickBank receipt email.
If you cannot locate your receipt email, check an alternate email address as often folks use a secondary address to make a purchase, then forget that they did this.
If you still cannot locate your receipt email, contact us at info at balancedbites.com with your Clickbank order # or order email to look up your order #.
2. Return any/all books received as part of your order to us.
To return a book(s):
Place the book(s) back in the original box/envelope, or use a new one. Note that packages must be secure and books must be received in new/like-new condition in order for your return to be successfully processed. Obviously used books that do not appear in mint condition may not be returned. For your protection, we recommend that you use a shipping method that provides a tracking number. We cannot be responsible for books lost in transit for a return. If we receive books that are not able to be resold due to their condition, we regret that we cannot issue a refund.
400 North Geneva Road, STE C
Lindon, UT 84042